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Privacy Policy
Effective Date: January 2025
At Eriko AI, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any other way. By using our services, you consent to the practices outlined in this Privacy Policy.
Information We Collect
We collect personal information that you provide to us directly or automatically when you interact with our website and services, including:
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information for:
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following cases:
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
International Data Transfers
Eriko AI operates globally, and your personal data may be transferred to, stored, and processed in countries outside your own. By using our services, you consent to the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@eriko.ai
Phone: 0412 882 942
Address: Level 14, 3 Parramatta Square, 153 Macquarie Street, Parramatta, NSW, Australia
Information We Collect
We collect personal information that you provide to us directly or automatically when you interact with our website and services, including:
- Personal Information: This may include your name, email address, phone number, company name, and job title when you register for an account, sign up for a newsletter, or contact us for support.
- Usage Data: We automatically collect information about your interaction with our website or services, including IP addresses, browser type, device type, pages visited, and the time and date of your visit.
- Cookies: We use cookies to enhance user experience, analyze website traffic, and personalize content. You may adjust your cookie preferences in your browser settings.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information for:
- Responding to your inquiries or providing customer support.
- Personalizing your experience with Eriko AI.
- Sending marketing communications, such as product updates and promotional offers (you can opt-out of these communications at any time).
- Analyzing website usage to improve our website functionality.
- Complying with legal obligations and enforcing our terms of service.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following cases:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing). These providers are required to protect your information and may not use it for any other purpose.
- Legal Compliance: We may disclose your information to comply with legal obligations or to protect our rights, property, and safety, or the rights, property, and safety of others.
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to certain legal exceptions.
- Opt-out: Opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.
International Data Transfers
Eriko AI operates globally, and your personal data may be transferred to, stored, and processed in countries outside your own. By using our services, you consent to the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@eriko.ai
Phone: 0412 882 942
Address: Level 14, 3 Parramatta Square, 153 Macquarie Street, Parramatta, NSW, Australia
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